TENIOLA JEREMIAH ABIMBOLA

Cloud Engineering & IT Support Specialist

LinkedIn

About

Highly motivated IT and cloud support professional with hands-on expertise in system administration, user support, and CRM implementation. Proven ability to troubleshoot complex technical issues, deploy and manage infrastructure, and deliver seamless user experiences across diverse settings. Eager to leverage strong IT support skills and foundational system security knowledge in a cloud engineering role to drive digital transformation and contribute to scalable solutions.

Work Experience

IT Executive (NYSC)

NOAH'S ARK COMMUNICATIONS

Jan 2025 - Present

Lagos, Lagos State, NG

Led IT infrastructure and support operations for a leading creative agency, transitioning from an intern to a full-time NYSC placement.

  • Streamlined user account management and access controls across internal systems, enhancing security and operational efficiency.
  • Strengthened internal cybersecurity posture by implementing foundational access policies and ensuring proper adherence.
  • Proactively monitored system performance and provided regular updates and reports to management, informing strategic IT decisions.
  • Resolved diverse hardware and software issues, providing comprehensive IT support to internal teams and minimizing operational downtime.
  • Maintained critical network infrastructure and oversaw routine system maintenance, ensuring high availability and reliability.
  • Developed and standardized IT protocols, support logs, and escalation procedures, significantly improving knowledge transfer and operational consistency.

Cybersecurity Annalyst

Prodigy Infotech | Educational

Aug 2025 - Sep 2025

Mumbai, Maharashtra, India

During my time as a Cybersecurity Analyst at Prodigy Infotech (Remote), I worked on real-world projects that strengthened my technical expertise while teaching me how to adapt and thrive in a collaborative remote environment. I focused on safeguarding systems, detecting vulnerabilities, and responding to threats—all while developing a mindset of continuous learning and resilience in cybersecurity.

  • Monitored and analyzed security events using SIEM tools, improving threat detection accuracy and incident response times. Conducted vulnerability assessments and risk analysis to identify potential system weaknesses, recommending effective remediation strategies. Assisted in the development of security policies and compliance documentation, strengthening organizational security posture. Collaborated with a remote cybersecurity team on real-world simulations, enhancing teamwork, adaptability, and communication skills. Executed incident response procedures, gaining hands-on experience in containment, eradication, and recovery of security threats. Expanded proficiency with firewalls, endpoint protection, and network security protocols, while cultivating a proactive approach to continuous learning in cybersecurity.

IT Intern (SIWES)

NOAH'S ARK COMMUNICATIONS

Jun 2022 - Nov 2022

Lagos, Lagos State, NG

Provided essential technical support and system administration as an IT Intern, contributing to efficient IT operations and security.

  • Delivered critical technical support to staff, troubleshooting hardware, software, and network issues to ensure minimal downtime.
  • Managed user accounts and access controls using Active Directory, enhancing system security and streamlining user onboarding efficiency.
  • Monitored system performance and network connectivity, proactively identifying and resolving bottlenecks to maintain optimal IT operations.
  • Executed routine system maintenance tasks, including updates, backups, and antivirus checks, bolstering overall system stability and security.
  • Authored comprehensive IT process documentation and created user guides, improving knowledge sharing and reducing recurring support requests.

Fiber Optic Technician

DIRECT BROADBAND

Mar 2022 - Jun 2022

Lagos, Lagos State, NG

Executed high-impact fiber optic deployment projects, gaining valuable field experience in installation, testing, and maintenance.

  • Installed and configured fiber optic cables, supporting the successful network rollout to numerous residential and commercial buildings.
  • Diagnosed and resolved complex connectivity issues efficiently using specialized testing tools, restoring service for clients.
  • Supported IP camera installations across various high-rise and low-rise buildings, including prominent locations like 1004 Estate, Victoria Island.
  • Ensured 100% compliance with stringent safety protocols and regulatory standards throughout all field operations.
  • Provided direct customer support, resolving service issues and offering technical guidance to enhance user satisfaction and maintain positive relationships.

Field Engineer Intern

GLEMAC & MANPOWER ENGINEERING SERVICES LTD

Jul 2020 - Sep 2020

Lagos, Lagos State, NG

Participated in telecom field operations focused on improving network base station performance and infrastructure.

  • Assisted senior engineers with the installation and maintenance of critical telecom towers and RF systems, ensuring network reliability.
  • Conducted precise site surveys and aligned antenna systems to optimize signal quality and network coverage.
  • Contributed to detailed documentation of site activities and ensured strict adherence to safety standards for all field operations.

Education

Cloud Engineering

ALT SCHOOL AFRICA

Jan 2025 - Dec 2025

Materials and Metallurgical Engineering

UNIVERSITY OF ILORIN

Sep 2020 - Jul 2024

Ilorin, Kwara State, NG

Certificates

ISC2 Certification

ISC2

Certified Information Systems Security Professional (CISSP)

Simplilearn

Introduction to Cybersecurity

Simplilearn

Projects

Stopwatch Project

My First semester Assignment at Alt School Africa. Link to Github Repository: https://github.com/Tenzflash/ALT-SCHOOL-FIRST-SEMESTER-ASSIGNMENT

Calculator Project

Aug 2025 - Aug 2025

Link to the github repository : https://github.com/Tenzflash/Calculator-Project

Skills

System & Network Administration

  • System Administration
  • Network Administration
  • Active Directory
  • Network Infrastructure
  • System Maintenance

IT Helpdesk Support

  • Technical Support
  • Hardware Troubleshooting
  • Software Troubleshooting
  • User Support
  • Issue Resolution

Fiber Optic Cabling

  • Fiber Optic Installation
  • Cable Configuration
  • Network Rollout
  • Connectivity Troubleshooting

CRM Implementation

  • CRM Systems
  • System Integration
  • Customer Relationship Management

Cloud Services

  • Cloud Computing
  • Cloud Infrastructure
  • Cloud Operations

Cybersecurity Fundamentals

  • Cybersecurity Policies
  • Access Control
  • System Security
  • Antivirus Checks

Technical Documentation

  • IT Protocols
  • Support Logs
  • Escalation Procedures
  • User Guides
  • Process Documentation

Digital Transformation

  • IT Strategy
  • Technology Adoption
  • Process Optimization

Project Coordination

  • Project Support
  • Task Management
  • Coordination

Telecommunications

  • Telecom Towers
  • RF Systems
  • Signal Quality
  • Site Surveys